Mattie Kelly Arts Center

Privacy Policy

Your privacy matters.

While we love a good spotlight at the Mattie Kelly Arts Center, we place top priority on keeping your personal information off center stage — in other words, private and secure.

Updated: May 10, 2018

Your Information

Please read the information below carefully.

Please read the information below carefully to understand how we handle your personal information when you visit our website.

Overview

This privacy notice discloses the privacy practices for the Mattie Kelly Arts Center and our website; https://mattiekellyartscenter.org/beta. This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:

What information we collect;
With whom it is shared;
How it can be corrected;
How it is secured;
How policy changes will be communicated; and
How to address concerns over misuse of personal data.

01 Information

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site.

We automatically collect information about the usage and performance of our website through industry standard marketing and analytics tools in order to continually improve the site for our users. This data is collected anonymously and does not personally identify you as a user.

We collect information you voluntarily provide in order to sign up or request one of our services, including (but not limited to) when you sign up for our e-newsletter, or when you make a ticket purchase. We may also receive information from our ticket vendor concerning your ticket purchase.

We use the information you provide in order to conduct business with you or with our vendors. We may also use your information to respond to your inquiry, send you any requested information about our services, provide customer support, etc.

02 Your Choices

Your Access to and Control Over Information

By providing us with your personal information, you are implicitly “opting-in” to our communication. That communication includes your right to know what data we have on file for you.

You can contact us via the email address or phone number provided on our website to do any of the following:

See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data

03 Our Partners

Sharing

We may share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

We are partnered with a vendor to provide online ticket sales. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

04 Protection

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information.

05 Website Experience

Cookies

We may use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site.

Usage of a cookie is in no way linked to any personally identifiable information on our site.

Some of our business partners may use cookies on our site (e.g., advertisers). However, we have no access to or control over these cookies.

06 External Websites

Links

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

07 Policy Updates

Notification of Changes

We reserve the right to make updates to our Privacy Policy in the future. When we make updates to this policy, we will notify users when they enter this website. We will also include a notification in our regular email newsletter.

Questions & Assistance

Questions About Your Information?

For questions concerning this privacy policy, or to review or request corrections to your personal information, please contact the appropriate office listed below:

Ticketing and Purchases

(850) 729-6000

Email newsletters and other circulation

(850) 729-5329
[email protected]

Website matters

(850) 729-5396
[email protected]